We have to use this tool in work for classifying new and existing projects for GDPR. Long story short you have to fill out a REALLY long questionnaire, then it gets reviewed by someone in legal. The tool will also assign you tasks and suggest actions to common issues (e.g. suggesting a banner to explain cookie policy if you tick a certain box).

I have spent about an hour trying to re-assign the assessment I started, as i'm due to leave the company in a few days, to the guy taking over from me.

1. There is a “generate shareable URL” button, with the ability to click a button that says “replace me with the logged in user who opens this”. All it does is duplicate the name and description fields and send a new copy to that person, with no access to any of my other content or answers.

2. I did find a re-assign button eventually, again all it does it create a duplicate, and throws and error saying names must be unique when I try to save it.

3. While I couldn’t find a way to do that, I did find another button to at least assign the reviewer. It told me i’m forbidden to change the reviewer on assessments i’ve created.

This is THE WORST piece of nonsensical shit on earth. The entire application is absolute garbage and sssssssooooooo slow.

When you first create an assessment it brings you to a page that has all the questions, makes sense right? Wrong. All the questions are in read-only mode, and they are simply there as a "this is what you can expect to see later on", telling you whether or not they will be freeform, multiple choice etc.

The way to actually answer the questions is to click the "start survey" button hidden in the "status" dropdown.

I don't have much advice to anyone around GDPR, but please stay the hell away from TrustArc.

The TRUSTe / TrustArc cookiewall is a bitch! My ass it takes over a minute to update my cookie policy... 😡